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bullzeyes's avatar
bullzeyes
Neighbour
2 months ago

Telus AndroidTV Box issue (Model: UIW4054TLU)

My TelusTV - 21T broken again. I have to reset to factory setting 2-3 times a week now. The TV box will hang with no signal (yes i check the HDMI cable). To temporary fixed it, i have to insert a pap...
TELUS TV+
TELUS_Support's avatar
TELUS_Support
Icon for Official Support Team rankOfficial Support Team
22 days ago

Definitely not the experience we want for our customers! If it's happened to a number of replacement boxes, chances are it's not the boxes themselves but something else. Our Optik team would like your account info for an investigation, so please send us a private message to our Inbox and we can gather that info from you. Thanks!

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