Forum Discussion
Telus agent hung up on me after they put me on hold for a few minutes?
Hi, I don't know how I'm supposed to resolve this problem other than escalating to some Canadian consumer protection service? I just wanted to switch my internet to a new location (within the same ap...
After two hours on hold, was told that I would be connected back to Loyalty withing a few minutes - reached the prompt: "let us find a team member that can help you"
So maybe back to the beginning of the line?
TELUS_SupportOfficial Support Team
UberSpeed That's definitely not ideal and frustrating. Did you end up speaking to the Loyalty team?
