Forum Discussion
RScda
4 months agoNeighbour
Technician appointment
Telus scheduled an appointment for a technician to set up my wifi today (I am in a newer building, with pre-wired Telus setup), for some reason it is not working) from 11 am-1pm. No one showed up. ...
C_Fun
Community Manager
4 months agoHi there, thank you for sharing this. We completely understand how frustrating this experience must be, and we're truly sorry for the inconvenience and time you've spent trying to get this resolved.
Our technicians typically work until 7 p.m., but appointment times and availability can vary by region.
Please send TELUS_Support a private message with your account details so we can investigate what went wrong with your appointment and ensure your services are set up correctly.