Forum Discussion
Jorgy556
2 years agoNeighbour
T3200 and Home Network woes
I have a very basic knowledge of networking, but by no means an expert. Located in NW Calgary. I have the Internet 75 plan, which is the highest available in my area until they can get fibre instal...
yycjdb
2 years agoNeighbour
FWIW I'm also on the Internet 75 plan with the T3200M router and everything was running fine for about 2 1/2 years since we moved into our new place until about 6ish months ago. First symptom was glitches from Optik TV. Went through Technical Support and they suggested that I needed to replace my older cable boxes with the newer 4K cable boxes (that only use 5GHz wifi). (Side note: one of the new 4K cable boxes was a lemon out of the box and this required a technician visit. Replaced, worked okay.) However, since we've gotten these new cable boxes everyone in the family is complaining about network drops / connection errors / etc..
I'm trying to pin devices to the 2.4Ghz signal under SmartSteering to see if this helps at all. If this doesn't work I guess I'll have to get a technician out here again.
My speeds are okay (50 Mbps down, 16 up).