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DuncanFindlay's avatar
DuncanFindlay
Neighbour
6 years ago
Solved

System compromised?

    I called TELUS Jan 10th for the purpose of topping up my account and getting details of minutes remaining. The rep beat around the bush and said he would take care of everything. Don’t be conce...
  • polecat's avatar
    6 years ago

     

    DuncanFindlay   First thing monday morning phone billing and have them verify that your account has not being compromised. Did you get the followup agents name also the other persons name to. Billing can find out what numbers you phoned and make sure things are ok. Have them let you know by way of an email so you have hard copy. New passwords are in order for you for sure.  Good luck  Polecat