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Switching to Prime Video randomly
I'm not sure what to do about this, but for the last 3 days, Prime Video starts randomly. We have been watching recorded shows, with no one touching the remote, and Prime Video just starts. I don't...
Hi everyone, a quick update that Amazon has deployed a fix for this issue and this is now resolved. The issue originated from a bug within the Prime Video app on handheld devices that causes random start-ups on the boxes. Please ensure you have the latest Prime Video app on the phone or tablet that you're using. If you're still experiencing this issue, please chime in and let us know. Thank you for everyone's patience while we worked with Amazon to address this issue.
Optik-Kate
TELUS Team Member
TELUS Team MemberHi All, it's been over a month since the Prime Video has been updated, checking in to see if the issue is still reoccurring.
Ya I had to set my wife up a prime account and use hear logging on option tv. As soon as I try logging in with my information back to it again. But using hers is fine. New issues is that the box is freezing up for approx 3 minutes reboots on its own bol
