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Switching to Prime Video randomly
I'm not sure what to do about this, but for the last 3 days, Prime Video starts randomly. We have been watching recorded shows, with no one touching the remote, and Prime Video just starts. I don't...
Hi everyone, a quick update that Amazon has deployed a fix for this issue and this is now resolved. The issue originated from a bug within the Prime Video app on handheld devices that causes random start-ups on the boxes. Please ensure you have the latest Prime Video app on the phone or tablet that you're using. If you're still experiencing this issue, please chime in and let us know. Thank you for everyone's patience while we worked with Amazon to address this issue.
I have been reading about this as our upstairs tv does this often to us. The tv is connected to our pvr and pvr model is vip5662W.
Haven’t noticed it on other tvs just the one connected to the pvr. We do watch Amazon Prime on our downstairs tv and wireless optic box. Neither of us have prime on our phones. Cycled the main box and all optic boxes trying to see if that has worked but no joy.
Haven’t noticed it on other tvs just the one connected to the pvr. We do watch Amazon Prime on our downstairs tv and wireless optic box. Neither of us have prime on our phones. Cycled the main box and all optic boxes trying to see if that has worked but no joy.
Same story as us We tried the techs tried online sent us a new one said that would be the remedy nope. Same issues I think it’s a Telus issues with the app on the software
- Numerous times today. Anyone else getting the previously mentioned pop up message when watching PVRd programming too? It's super annoying.
