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Switching to Prime Video randomly
I'm not sure what to do about this, but for the last 3 days, Prime Video starts randomly. We have been watching recorded shows, with no one touching the remote, and Prime Video just starts. I don't...
Hi everyone, a quick update that Amazon has deployed a fix for this issue and this is now resolved. The issue originated from a bug within the Prime Video app on handheld devices that causes random start-ups on the boxes. Please ensure you have the latest Prime Video app on the phone or tablet that you're using. If you're still experiencing this issue, please chime in and let us know. Thank you for everyone's patience while we worked with Amazon to address this issue.
When this happens I log into Netflix on channel 422 and then log out again. I think the box can only process one app at a time and this causes it to “release” Amazon Prime. Try and see if it works for you.
Sent from my iPhone
Sent from my iPhone
I've found that just hitting the guide button makes it go back to regular tv, or whatever I was watching when the switch happens. Still annoying though.
- Just got home watching the hockey game 5 times a sorry 6 times now it comes on for no reason
