Forum Discussion

ejay1983's avatar
ejay1983
Friendly Neighbour
3 years ago

Survey Recognition

I had a customer representative, her name was Anna she went above and beyond to assist me with my latest issues.  Issues that stemmed outside of her department. I was having numerous issues that the automated 1-800 #, could not solve or even direct me so it helped talking to a real person.

 

Also, another female customer representative I just talked with last although I don't know her name. 

 

I believe they have on file, people I have been in contact with.

I wanted to insure they get the merit, they deserve as no survey emails were sent.

 

Thanks

Edward 

1 Reply

  • A-B's avatar
    A-B
    Icon for Community Manager rankCommunity Manager

    Awesome, thanks for sharing! I'll do some digging and pass this along.