Forum Discussion
dkatz
2 years agoNeighbour
Super Slow Internet (Modem Reset & Restart Not Helping) How to Get Service?
Hi folks, I'm in the Parksville area. I don't see that there are any service outages here. I have super slow internet the last 3 days (4.1 mbps down / 0.5 up). Modem restart & reset do not help. I'v...
TELUS_Support
Official Support Team
2 years agoHello. Were you able to get through to our Tech Support team for assistance with this?
dkatz
2 years agoNeighbour
No - will try again today. Hate being on hold for so long!
- TELUS_Support2 years ago
Official Support Team
Appreciate your patience! They'll be able to investigate and/or look into the option of dispatching a repair tech to your home.