Forum Discussion
Suggestions for improvement
Switched recently but passed 30days so I am commited at this point. Will be saving considerable money compared to Shaw. My concerns echo a lot of the folks here, but am starting to get used to it. ...
KHR
TELUS Team Member
TELUS Team MemberHi Dioptase
Did you very recently contact technical support and notice that you lost recordings, or did this happen totally on its own? We have noticed that some of our support agents have been canceling and re-providing the recording service to resolve issues during troubleshooting, but this has the unintended consequence of wiping your recordings and deleting all recording settings.
If it happened without you contacting our technical support line - I'd love to know more so that we can get to the bottom of what happened. Please send me a DM!
It was deleted on its own. No contact with tech support or anyone. Sending dm
