Forum Discussion
Suggestions for improvement
Switched recently but passed 30days so I am commited at this point. Will be saving considerable money compared to Shaw. My concerns echo a lot of the folks here, but am starting to get used to it. ...
As a former "Shaw TV customer" I agree there is a LOT of room for improvement. I am really worried that the ecosystem around these new Android-based boxes comes with severe limits as to what can really be changed. The "streamlined" remote and lack of dedicated function buttons are just one example. I can't see Telus releasing a new remote - the best we can hope for is the ability to map direct functions to a 3rd party remote.
Telus Devs / support; One place I hope can be fixed is the idea most of us use this box to "Watch TV" so that should be its MAIN UI/UX. MOVE all the "on-demand", Netflix, Streaming, Pay per view, advertising-driven content OFF the main waay too cluttered screen. When we turn on the box the FIRST screen we see should be a nice modern TV Guide period. Give us all the streaming / on-demand stuff on another screen. OR at least give us the option to set the box preference up in "streaming mode" or "TV mode"
The voice search is kinda cool, but the services it indexes are mostly useless. Voice command never seems to bring up regular network broadcasting. If I say "watch the news" it always brings up Youtube! Even basic commands like "channel 200" don't work. If I want to "watch Succession" -it brings up the Google play store! NOT HBO or my saved PVR recording of Succession!!!!
This whole "new" system is just not ready for prime time or serious TV Watchers... I am sure there is a market segment for this box that doesn't care -but many of us do.
HiddenValley wrote:Telus Devs / support; One place I hope can be fixed is the idea most of us use this box to "Watch TV" so that should be its MAIN UI/UX. MOVE all the "on-demand", Netflix, Streaming, Pay per view, advertising-driven content OFF the main waay too cluttered screen. When we turn on the box the FIRST screen we see should be a nice modern TV Guide period. Give us all the streaming / on-demand stuff on another screen. OR at least give us the option to set the box preference up in "streaming mode" or "TV mode"
This +100. Optik-Kate - if you want to start small with one change that will stop about 60% of the grumbling - do this one. NO one asked for that dogs breakfast of a Home screen and as adults - if I need to switch to an streaming app, On Demand or a recording - I already know how to do that.
I just installed our two Telus TV digital boxes this week - and after about 8 seconds of use - my entire family has been peppering me with the same question - WTF is all this stuff on the main screen - I just want to watch TV?
Truer words have never been spoken.
Sonic (also in HIdden Valley!)
