Forum Discussion
Sudden "long distance charges apply" messages on local calls incl when dialing *98
We are maintaining a landline for business use, and as of today we are getting the following message when calling local numbers (e.g. within the community): "You have dialed a number to which long d...
TELUS_Support
Official Support Team
Official Support TeamHi Natascha - if you are experiencing all these issues it's more than likely that it's a provisioning issue on our end. If you call us using your landline, part of troubleshooting or trying to fix the provisioning issue means that the number will be taken offline while work is being done so it's best to call using a different phone.
We can review the situation so we'll send you a private message to investigate
