Forum Discussion
Szaszafrasz
11 months agoNeighbour
Stingray Music
Stingray music on Telus tv sucks since last fall. Difficult to change channels. Don’t understand profiles. No instructions anywhere to navigate how to use. Why the change? Everything worked perfectl...
- 11 months ago
Selecting a Stingray channel from the guide will start the Stingray app. The app is slow to start so you have to be patient. When it starts you'll be prompted to select a profile, create a new profile or exit to TV. If you don't want to use the app then select Exit to TV and the screen will be blank while the music is playing. If you want a different channel just use the guide button or the channel number directly.
If you choose to use the app by selecting a profile then you can switch to other music channels within the app. There are more music channels available in the app than guide channels. Selecting a music channel while in the app doesn't change the channel selected in the guide. When you exit the app you will be in the original channel you selected to start the app.
While in the app you can't enter a guide channel number directly to switch channels. However you can press the guide button to select a channel.
xray
11 months agoHero
Profiles are used to save individual user settings like favorites. Each profile can have their own.
What do you mean by "difficult to change channels"? Are you using the Stingray app or the guide channels?
Szaszafrasz
11 months agoNeighbour
The guide channels.
- xray11 months agoHero
Selecting a Stingray channel from the guide will start the Stingray app. The app is slow to start so you have to be patient. When it starts you'll be prompted to select a profile, create a new profile or exit to TV. If you don't want to use the app then select Exit to TV and the screen will be blank while the music is playing. If you want a different channel just use the guide button or the channel number directly.
If you choose to use the app by selecting a profile then you can switch to other music channels within the app. There are more music channels available in the app than guide channels. Selecting a music channel while in the app doesn't change the channel selected in the guide. When you exit the app you will be in the original channel you selected to start the app.
While in the app you can't enter a guide channel number directly to switch channels. However you can press the guide button to select a channel.
- VE6TL10 months agoNeighbour
I don’t get it. I created a profile but it doesn’t seem to do anything. If I’m on a channel it forces me to select a profile as it times out by selecting my profile and then plays a different channel from what I was just listening to. Makes life more complicated as it fixes something that wasn’t broke. Very ANNOYING! And unnecessary.
- Szaszafrasz10 months agoNeighbourWHAT A USELESS REPLY!Please get a real person to reply who I can speak to directly to describe the problem and tell me how it can be usfull.Thank youRandy SzaszA lonnngg time subscriber with Telus.