Forum Discussion
Starting & closing the Telus TV app on Firestick
Hi, If you don't specifically exit from the Telus TV app from the Settings menu, (you turn off the Firestick or it goes to sleep) then the next time the Telus TV app is launched (next day) it doesn'...
If you have identified the issue as being the "handshake" time when the app tries to verify the profile, don't you think it would be better if the app handled this situation, rather than requiring everyone to apply workarounds? Apps should just work, shouldn't they? Good programmers foresee and handle corner/edge cases ensuring the software always works cleanly... or maybe AI is now doing the coding as well as the support? It would be nice if it could be fixed.
TELUS_Support
Official Support Team
Official Support TeamWhile we’ve provided some temporary fixes, such as clearing the cache or using a background app manager, we recognize that these are not ideal long term solutions. We're here to help and will continue working to make the app experience better for all users.
