Forum Discussion

ODAWG27's avatar
ODAWG27
Advisor
6 months ago

Sportsnet 4k

Noticed today (June 5) that the colours on Sportsnet 4k are over saturated. The colours on both the hd channel and the 4k channel are different. 
ODAWG27's avatar
ODAWG27
Advisor
6 months ago

Again for the most part the channel was fixed...but now it's over saturated...again.....ugh rogers and/or Telus fix please....

  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team
    6 months ago

    Thanks for flagging. We'll let our Optik team know.

    • ODAWG27's avatar
      ODAWG27
      Advisor
      6 months ago

      Thanks...it might be fine...might just be my eyes ...looks slightly better than earlier, but would appreciate the check to see

      • TELUS_Support's avatar
        TELUS_Support
        Icon for Official Support Team rankOfficial Support Team
        6 months ago

        We've heard from our team that the issue was in fact resolved and the channel is looking as it should. The color space is correct at all points, and the only thing that could be contributing to an incorrect viewing experience is the channel upscaling HDR which could be considered oversaturated at times.

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