Forum Discussion
Solved
Sportsnet 4k
Noticed today (June 5) that the colours on Sportsnet 4k are over saturated. The colours on both the hd channel and the 4k channel are different.
There are a number of factors in play depending on the individual dynamic range setting, upconversion features, etc. We're fairly certain the problem is originating with Rogers as the feed is being upconverted to 4K. Our Optik team has already reached out to their engineering team for more info, and we'll provide updates when we get them.
TELUS_Support
Official Support Team
Official Support TeamUsually audio/video issues on a particular channel are broadcaster based. Are you seeing this on any other channels, including 4K ones?
Channels 920/921 the colours are faded...the colours look different than the hd channels.....it's on my other tv, so it's not my hdmi cord or anything...again, don't know if it's Telus or Rogers where the problem lies.
- TELUS_Support
If you're noticing faded or different colours on channels 920/921 compared to your HD channels — and it's happening on a different TV, with no HDMI issues, this may be related to how the signal is being broadcast or processed.
So is that Telus' problem or from Rogers...cause this doesn't seem to be getting fixed...
