Forum Discussion
Montell
2 years agoAdvocate
Sportsnet 4k feed now has a stutter
I complained a few months ago on android devices tsn 4k had this weird microstutter. That seems fixed, but now frustratingly it is showing up on sportsnet 4k while I have not noticed it on tsn anymo...
Montell
2 years agoAdvocate
I am hard wired, gigabit telus ethernet, lg C2 Oled tv, highly doubt thats the problem.
The fact as you said its just sportsnet 4k channel should tell the story its a telus issue. It used to be a problem on tsn 4k, I made a comment on here, now its fine, but sportsnet 4k on Optik android platforms has a microstutter. Watching padres and dodgers and its random and its there and on the utah blackhawks hockey game, almost like its a frame stutter on telus end. Telus needs to fix this, did not notice this issue on the old platform.
TELUS_Support
Official Support Team
2 years agoHave you tried any troubleshooting steps by any chance? Please send us a private message and we can do our best to help!