Forum Discussion
Sportsnet 4k feed now has a stutter
I complained a few months ago on android devices tsn 4k had this weird microstutter. That seems fixed, but now frustratingly it is showing up on sportsnet 4k while I have not noticed it on tsn anymo...
TELUS_Support
Official Support Team
Official Support TeamThere are of course a number of issues that come in to play when discussing issues like this, such as problems with the broadcaster itself, your internet connection or Wi-Fi, specific TV model itself, and so on. That it's only happening on one specific channel does lean more towards it being an issue with the broadcaster itself, or that further technical support investigation may be warranted. Feel free to send us a private message and we can discuss further.
I am hard wired, gigabit telus ethernet, lg C2 Oled tv, highly doubt thats the problem.
The fact as you said its just sportsnet 4k channel should tell the story its a telus issue. It used to be a problem on tsn 4k, I made a comment on here, now its fine, but sportsnet 4k on Optik android platforms has a microstutter. Watching padres and dodgers and its random and its there and on the utah blackhawks hockey game, almost like its a frame stutter on telus end. Telus needs to fix this, did not notice this issue on the old platform.- TELUS_Support
Have you tried any troubleshooting steps by any chance? Please send us a private message and we can do our best to help!
