Forum Discussion
Sooner technician appointment?
We were unhappy with our rogers service so we just canceled them and got a new bundle through telus yesterday. Unfortunately rogers cut everything off yesterday while we were on the phone with them c...
That’s really frustrating — especially since Rogers cut you off early. Telus appointments can sometimes open up if someone cancels, so it’s worth checking back often or asking to be put on a cancellation/waitlist. Also, Telus sometimes offers temporary solutions like a mobile hotspot or Smart Hub until the install date, so I’d call and ask if they can set you up with something in the meantime. Definitely let them know you rely on internet for work — that can sometimes speed things up.
I put the procedure in my comments earlier. Retired telus customer service rep
