Forum Discussion
mfilo
24 days agoNeighbour
Smarthome App
I have spent more then 10 hours dealing with Telus and no one can fix this issue. Every time i go to login into the app it says its not linked or set up but it is. No one has a clue how to fix it and I have literally done everything. Like thanks for wasting my money on a service none of you know anything about.
6 Replies
- TELUS_Support
Official Support Team
Hi mfilo - Just checking in, are you still having the same issue with logging in? Please let us know!
- mfiloNeighbour
Yes tried Telus again with no help. At this point I have paid for a security system for like 9 months and it doesn’t work. Will be cancelling service
- TELUS_Support
Official Support Team
Is the security itself giving you an error or just trouble getting into the app? What methods have you tried to fix it?