Forum Discussion
snappyty
2 years agoFriendly Neighbour
smart hub
Just received a smart hub but don't know the purpose of it. Is it supposed to replace my router or work in conjunction with it?
snappyty
2 years agoFriendly Neighbour
so do i disconnect my router and connect the smart hub?
A-B
Community Manager
2 years agoStill not quite sure what you mean. Is your existing router working?
- snappyty2 years agoFriendly NeighbourYes it is. Router works fine. We got new mobile phones and Telus sent me this smart hub.
- A-B2 years ago
Community Manager
Ahh, gotcha. We'd have to check your account to be certain, but do you know if you're currently on copper run ADSL or fibre?
- snappyty2 years agoFriendly NeighbourAll copper in the house, standard phone line as far as I know. Please be my guest and check my account but I would like that conversation to take place on my private email