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Solved
Smart Hub temporarily blocked
I received an email from Telus at 5:08AM indicating that they detected my Smart Hub in a non designated location. The Smart Hub had not been moved, and when we got up at 8:00AM, the internet was wor...
Hi, thank you for reaching out. We understand your concern regarding the Smart Hub notification. Occasionally, these alerts can be triggered by temporary network fluctuations or changes in signal routing, even if the device itself has not been physically moved.
TELUS_Support
Official Support Team
Official Support TeamHi, thank you for reaching out. We understand your concern regarding the Smart Hub notification. Occasionally, these alerts can be triggered by temporary network fluctuations or changes in signal routing, even if the device itself has not been physically moved.
