Forum Discussion

magg992001's avatar
magg992001
Neighbour
6 years ago

Smart Hub is limited wifi.

The Smart Hubs are limited to wifi connections. I have a ZTE MF279T and am always struggling with having to shut off connected devices, cameras, kids devices etc. etc. 

Is there something I can do to combat this problem? 

Thanks!

15 Replies

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  • I'm having the limited number of connections problem with ZTE 279 smart hub as well as most of security, camera and smart plug users are 2.4G.  There is another post from CanadianKodiak about using a range extender and then an ethernet cable from the extender to a router.  Telus coach says it shouldn't work, but CK says it does.  I also have trouble with the smart hub crashing, usually when I'm a 2 hour drive away.  Have temporarily solved this by pulling the battery from the smart hub, and plugging the smart hub into a smart plug which is connected to a UPS (solves the battery removal issue).  Then I have the smart plug shut down for a minute or two once a day in case the smart hub has crashed.  Essential to use a smart plug that still works when the internet is down (I'm using Kasa HS103) Anyway, pretty disappointed with Telus an any sort of a formal response in these forums on how to overcome the limited number of users.  Otherwise I guess I'll have to start spending more $ on electronics that may or may not work.

    • adamthebad's avatar
      adamthebad
      Advisor
      greetings

      my Telus 279 rural router will NOT go above 10 direct wifi connections and I have been using it for just about 60 days (new unit).
      The only way to go above 10 wifi connections is to turn the Telus 279 in to a gateway and use an external router usually goes above 50.
      NOT all rural homes are limited to 10 wifi connections like TELUS thinks we should have. In some cases it more the a city home PLUS to get a 279 rural router TELUS actually canceled my first try to get a router saying i have no cell connection where i am!
      • xray's avatar
        xray
        Hero

        "NOT all rural homes are limited to 10 wifi connections like TELUS thinks we should have"

        The limit of 10 connections per frequency is determined by ZTE the device manufacture. Rogers and AT&T use the same device and have the same limitation.

         

  • Also another thing you could possibly do is, if you have another wireless router that has bridge mode. You could put the other wireless router into bridge mode and use that as your wireless access point and turn off wifi on your smart hub. It is possible you can get more wifi users on that way! Because it would be going through Ethernet port rather than wifi on the smart hub.

  • In addition if there is a device that also would help with the wifi range as some areas of the home are poor connection?

    • k2spirit839's avatar
      k2spirit839
      Coach

      The ZTE MF279T Smart hub only allows for a maximum of 20 wireless(wifi) users at any given time. And you could try Power line Ethernet to possibly extend your wireless network.