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coryphaeus's avatar
coryphaeus
Neighbour
5 years ago
Solved

Slow download on wired.

So I tested my download speed with the mode utility tool on a wired connection and it's giving me 7MBPS, My plan is supposedly for 75, turned off all wireless functions, any suggestions before I wait...
  • FuzzyLogic's avatar
    FuzzyLogic
    5 years ago

    Have you tried using the speed test on the Telus My Wi-Fi app? This tests the speed directly between your router and the Internet. If you get poor results there you will need to contact Telus. I would suggest using the Chat function as I generally find it faster.

     

FuzzyLogic's avatar
FuzzyLogic
Icon for Community Power User rankCommunity Power User
5 years ago

Have you tried using the speed test on the Telus My Wi-Fi app? This tests the speed directly between your router and the Internet. If you get poor results there you will need to contact Telus. I would suggest using the Chat function as I generally find it faster.

 

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