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Showcase On Demand Not Available
I am subscribed to showcase, and I can't access the on demand shows. Why? Telus can't be double dipping for costs when I already subscribe to it.
ScuttleZazuMeko It should be available so I'm at a loss for why you don't have access. I'll consult our content team but I'll require some info from you first. I've sent a private message your way so please keep an eye out for it 🙂
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I'm in the same boat but with a bit of a twist. In early November I noticed that I was now getting Showcase ( channel # 301 in Vancouver ) even though I couldn't find it listed anywhere as a free preview. But then I noticed that something called " Showcase Mini Offer " had been added onto my November 2nd Service Agreement. I called in and asked a Telus CSR what this " Mini Offer " was and she said she had no idea but since it wasn't adding anything to my bill that I should just use the channel until the " Mini Offer " gets removed which will probably happen in a few weeks. 4 months later and I'm still getting the channel but during this time I have never had free access to the Showcase VOD section.
TELUS_SupportOfficial Support Team
AD3 @BobArthur Our Optik team would like your account info to investigate. We'll send each of you a private message.
And I replied to this Private Message twice but nobody has contacted me yet.
- dru
Community Manager
ScuttleZazuMeko It should be available so I'm at a loss for why you don't have access. I'll consult our content team but I'll require some info from you first. I've sent a private message your way so please keep an eye out for it 🙂
We’re also having this problem - what is the solution ?
- TELUS_Support
AD3 To confirm you're subscribed to Showcase and can watch the channel just fine?
