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Should I ask for a router upgrade?
I have a T-3200M router. Have had it for at least 2 or 3 years now. I am wondering if Telus has newer router models available? And if so, can I ask to get a newer model? Nothing necessarily wrong w...
I don't imagine that will change. Telus is unlikely to have an updated router for copper as their push is to fiber. There are wifi boosters/extenders that support WPA3 if that's a concern for you.
Hi There,
I recently was experiencing many issues such as Wifi dropouts with my T3200M and Optik TV freezing so I reported this to Telus. The technician came by and replaced the T3200M with a refurbished unit and replaced my older version Optik STB's with newer model refurbished units. The technician said they typically use refurbished units as replacements. The newer model refurbished Optik STB's were a noticeable improvement especially with GUI speed and the Netflix app. Hope this helps.
