Forum Discussion
Severe billing issue/wrongful activity
I am here to bring attention to a major billing issue/lack of follow through from all agents that I am experience with Telus home and security. Since October 2023, I have been overcharged every month...
I may have lucked out this time. I did get an email and then call almost right away to help me solve this issue. I actually had a pleasant experience with Telus for the first time in a long time. I’m hoping that this time their word holds up and everything is solved! Good luck to you as well!
Good luck - by this time I am betting you are back into problems again? If not give me some names of someone who will and can resolve this monthly random billing problem PLEASE???
TELUS_SupportOfficial Support Team
Hi there, If your problem hasn't been resolved yet, please provide us with your account details via private message, and we will ensure that a dedicated representative looks into this for you. Thank you for your patience, and we hope to resolve this for you as soon as possible.
