Forum Discussion
Rocky3
3 years agoGuardian
Setting the guide to your favorites only TelusTV-21T
I spent two hours with tech support and my options button only has All Channels then I found this forum and the below pinned on how it is supposed to work Then I spent another hour and half in...
- 3 years ago
Hi sportsguy1 can you try logging out of the box and relog in? You can do so via: settings -> account information -> switch account -> log out
Let me know if it changes anything after you relog!
Optikal_Speak
2 years agoLeader
I installed (3) TelusTV-21T boxes on Aug 07, 2024. Many hrs (too many) consumed with tech support these past few weeks. Have done modem resets, tv box resets on all and still not able to get My Favorites to work. I can create My Favorites no issues in doing so. When I channel up it scrolls through All Subscribed.
Additional wrinkle when you power off or box goes to sleep and you reactivate, it reverts back to My Subscribed Channels, although the hearts đź’ź remain on all the selected favorites.
"Heart it and watch it" is more like "headache and switch it" to another provider 🥴
Hopefully Sept 20th resuscitates the đź’ź