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Set Top Box Not Working
I received the newly installed fibre and router which are working great including all my streaming services including Telus tv+… the new set box boots and goes straight to the “android tv” where it s...
SOLVED
1. HDMI to smart tv that was wirelessly connected to the Telus router
2. Plugged in power and immediately held in the reboot button at the back
3. Flashed Telus logo then went blank screen so released reboot button and it brought up the internal Android TV screen
4. Scrolled down to factory reset and did that
5. Still had to do a couple of resets as per step 2
6. Finally got the Telus logo, released reset, followed by blank screen then up popped the normal Telus TV setup screen
7. Working fine now on a couple of different tv’s to make double sure
8. It was all trial and error and there was a small yellow sticker with an R on the back so I’m wondering if it was a refurbished box that needed the cache cleared out
This is second time HDMI must be connected to TV suggested.
I will check my TV settings, and suggest you do as well to see if the inputs are selected automatically from the first live input and whether it can manually chosen and kept on Telus input.
If indeed the tuner box demands to see a source before sending signals then that would eliminate a source being available. I did say that Telus tuner did display onto TV No Internet, even though my TV does not need internet.
For the Telus box to require a TV screen display to enable its setup with that TV, seems an obvious trap. Perhaps it is possible to initialize from another device, cellphone perhaps? My own Telus box could see and work plugged into my computer monitor, but again, would not function through HDMI with either TV.
