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Solved
Set Top Box Not Working
I received the newly installed fibre and router which are working great including all my streaming services including Telus tv+… the new set box boots and goes straight to the “android tv” where it s...
SOLVED
1. HDMI to smart tv that was wirelessly connected to the Telus router
2. Plugged in power and immediately held in the reboot button at the back
3. Flashed Telus logo then went blank screen so released reboot button and it brought up the internal Android TV screen
4. Scrolled down to factory reset and did that
5. Still had to do a couple of resets as per step 2
6. Finally got the Telus logo, released reset, followed by blank screen then up popped the normal Telus TV setup screen
7. Working fine now on a couple of different tv’s to make double sure
8. It was all trial and error and there was a small yellow sticker with an R on the back so I’m wondering if it was a refurbished box that needed the cache cleared out
At the risk of another post being deleted, the new box has hardware issues. They are faulty. Many instances of replacements, I am on my second and it is acting up. Meanwhile friends who had old PVR say it failed and was exchanged with the old PVR style they had. Another poster said they have a PVR but recordings are in the cloud.
Hardware problem explains failure to solve with software.
