Forum Discussion
jayech
6 years agoFriendly Neighbour
Sengled and Telus
Hey Guys, Just got a few Sengled Wifi Smart Lights, but cant seem to connect them to my router. I have a Telus T3200M. Keeps on saying my password is wrong. I tried with a neighbour, whos on Shaw ...
jayech
6 years agoFriendly Neighbour
Have already done this. Everything is on 2.4ghz. Still no luck. Any other options?
xray
6 years agoHero
Is your SmartSteering on or off?
- jayech6 years agoFriendly Neighbour
its off.
- xray6 years agoHero
What kind of phone do you have?
Is it possible that your phone is automatically switching back to the 5 GHz SSID while you are in the app? Some phones will detect that the WiFi connection to the bulb has no Internet access and automatically switch the WiFi connection to another known SSID that is available, which might be the 5 GHz one if that's what you normally use.
I have this issue setting up my WeMo switches. I switch to 2.4 GHz before I start the app. When the app connects to the WeMo switch I have to tell my phone to stay connected to it eventhough it doesn't have Internet access. If I don't do this the phone automatically switches me back to my home WiFi after a few seconds, which is the 5 GHz frequency.
- jayech6 years agoFriendly Neighbour
hmm, I will give that a shot tomorrow. My phone doesnt usually connect to 5G. Not sure if its even set up.
I contacted Sengled and they said I needed Port 80 and 13000 Open. How do I do this?