Forum Discussion
Samsung Smart Uni Remote
I have a TELUS TV Digital Box model SER2304TLU (Technicolor). I am attempting to configure a Samsung Smart TV Universal Remote to control the box.
Can the SER2304TLU receive infrared (IR) commands from third-party universal remotes, or does it accept Bluetooth commands only?
If IR is supported:
- What manufacturer/device code should be used?
- Is there an IR receiver location on the box?
- Are IR command codes available for universal remote programming?
If IR is not supported:
Is there any TELUS IR accessory, dongle, or adapter available that would permit universal remote control?
5 Replies
- FuzzyLogic
Community Power User
It's probably easier to configure the Telus remote to control your TV than to get your TV remote to control the Telus box.
There has been some attempts to do what you want with limited success:
TELUS_SupportOfficial Support Team
That model does support IR commands. While the native TELUS remote pairs out of the box, the physical hardware retains an active IR receiver specifically to stay compatible with third-party universal remotes and home theater setups.
Because it's an Android TV-based platform, Samsung's Tizen OS doesn't always recognize it under the name 'Technicolor'. When navigating the Universal Remote Setup on your TV, use the following:
Device Type - cable box / satellite receiver (or set-top box)
Provider/Manufacturer Search - if searching 'TELUS' doesn't immediately pull up a working code profile, search for 'Technicolor' or 'Bouygues Telecom'.
Alternative Profile - if you're prompted to select an OTT/Android box profile box instead, look for 'Google' or 'Android TV'. The box respondes natively to standard Android TV IR code structures.
If you're planning to use an IR blaster or just want to make sure your Samsung remote has a clear line of sight, just so you know the IR receiver is built directly behind the glossy black front plastic fascia of the box. It sits just to the right of the central TELUS status LED light.
If your specific Samsung Smart Remote variant refuses to map the power or volume keys via IR, you can always try turning on HDMI-CEC. Because this model supports HDMI-CEC, you can bypass IR programming entirely:
1. On your TELUS box go to Settings > Device Settings > Display & Sound > HDMI-CEC and toggle it on.
2. On your Samsung TV, go to Settings > General > External Device Manager and ensure Anynet+ (HDMI-CEC) is enabled.
Let us know if that helps!
I tried all above…
Can anyone confirm the exact IR code family or universal remote profile that works with the TELUS Technicolor UIW4001e (SER2304TLU)?
- FuzzyLogic
I can't help with a code but this might be of use:
Connect external devices and control them with your Samsung TV remote | Samsung CA
- FuzzyLogic
I was just about to mention HDMI CEC as another option. Sadly my attempt to use it worked with all but one of my devices:-(
