Forum Discussion
Roku loses network connection all the time
Anyone else have the issue of their Roku Express losing network connection to their Booster/modem all the time? It will disconnect for days/weeks and then if I unplug and replug the Roku and the Telu...
TELUS_Support
Official Support Team
Official Support TeamHave you tried contacting Roku directly for support? As it's a third party device, our team would be limited in their scope of assistance.
Actually it WAS an issue with the Telus router and not the third party streaming device (Roku). Imagine how frustrated I am that I’ve been fighting with this problem for a year and all Telus would say was that it wasn’t their issue.
If Telus wants to continue selling us a products, they should be offering customers the technical service they need in order to use their internet.
