Forum Discussion
DrPacman
6 years agoRockstar
Review of Telus 1Gb/s after a couple of weeks….
Good Day all… As the subject line reads, this is a review of my overall impression of the Telus Pure Fiber internet after a couple of weeks of service. Let’s start with the order process… The...
- 5 years ago
Almost a year has passed since the installation of TELUS Pure fiber here within the condo unit.
I can honestly say the most complex problem I’ve experienced is a billing problem after the CC established to auto pay the account was compromised outside of the TELUS system, and totally not the fault or problem of TELUS. It took a couple of phone calls to TELUS billing to update the new CC number.
Internet service has never failed once not for any period of time. (I have monitoring to an internal server to assure full uptime access for verification).
The speed has never dropped below 920Mbps and 4ms ping no matter what time, or day of the week… This has been the best experience I have had from an ISP ever.
Am absolutely glad I traded up from SHAW.
Mikeer
5 years agoNeighbour
I just changed from Shaw to telus 1 gig fibre. Shaw was great for me but telus was cheaper and theoretically faster. Unfortunately the wifi speed is constantly lower (450-500) compared to what I had in Shaw (620). Even a wired connection is only 650. A speed test on the modem is 400-900mbps. Very inconsistent and not as fast as advertised.