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Review of Telus 1Gb/s after a couple of weeks….
Good Day all… As the subject line reads, this is a review of my overall impression of the Telus Pure Fiber internet after a couple of weeks of service. Let’s start with the order process… The...
Almost a year has passed since the installation of TELUS Pure fiber here within the condo unit.
I can honestly say the most complex problem I’ve experienced is a billing problem after the CC established to auto pay the account was compromised outside of the TELUS system, and totally not the fault or problem of TELUS. It took a couple of phone calls to TELUS billing to update the new CC number.
Internet service has never failed once not for any period of time. (I have monitoring to an internal server to assure full uptime access for verification).
The speed has never dropped below 920Mbps and 4ms ping no matter what time, or day of the week… This has been the best experience I have had from an ISP ever.
Am absolutely glad I traded up from SHAW.
I am Shaw for 20 years. I have the top speed 600 plan. Lately, I am getting interruptions and no Internet from 1hour to a whole day and night. I work remote from home day and night. I would love to switch over to Telus's pure fiber, but they kept saying it is not available in my area. I am notbthe only one. Many of my strat neighbors want Telus Pure Fiber too, but Tels told us there is no plans to bring the service. We are in the city on Hastings and Nanaimo. We are very urban and not in rural area. I am disappointed in Telus for this.
- Nighthawk
Community Power User
I'm assuming you're in Vancouver. I threw a random address about a block from East Hastings and Nanaimo Street into the PureFibre website and there is fibre available in that area.
If you are in a strata or apartment building, the strata or building owner would need to apply to have the fibre installed to the building. It doesn't cost the strata anything to have it installed. Send this link to someone on your strata and make clear to them you want fibre. Having a few other neighbours in the building make the same request couldn't hurt.
