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Review of Telus 1Gb/s after a couple of weeks….
Good Day all… As the subject line reads, this is a review of my overall impression of the Telus Pure Fiber internet after a couple of weeks of service. Let’s start with the order process… The...
Almost a year has passed since the installation of TELUS Pure fiber here within the condo unit.
I can honestly say the most complex problem I’ve experienced is a billing problem after the CC established to auto pay the account was compromised outside of the TELUS system, and totally not the fault or problem of TELUS. It took a couple of phone calls to TELUS billing to update the new CC number.
Internet service has never failed once not for any period of time. (I have monitoring to an internal server to assure full uptime access for verification).
The speed has never dropped below 920Mbps and 4ms ping no matter what time, or day of the week… This has been the best experience I have had from an ISP ever.
Am absolutely glad I traded up from SHAW.
They did the same to me. Threatened collector. I called them and was told they had just issued me a check but it would take 7 weeks or so for me to get it.....it took two months!
I thought that the Shaw check was low but didn't really look into it. Just got another check to make up what they had owed me.
Now I have issues with Telus.
I've had four techs here. I am back to the 3200 router and two boosters. I get 50 Mbps and dropped signals. I'm told by one tech that the max wireless that they can send is about 400 Mbps while the next says 1000 Mbps.
So many different stories mean most are lying.
Does anyone know what speed the Telus routers can transmit?????
Are the Boosters using a wired or wireless backhaul? that plays into it also. think about it. if you have your modem (paperweight), at the panel and then you have a booster with a wireless backhaul in a room that you had wifi issues in, you have 100% reception of crap.
