Forum Discussion
Returning digital box
Hello,
I've tried customer support and the representative has not sent me a Purolator return waybill for the digital box, can I get some help?
How can I return the digital box with the Canada Post strike?
6 Replies
I am in the same position and we even discussed the postal strike but I was sent a Canada Post email.
Yes, nothing has come in at all, and it's been more than 24 hours.
TELUS_SupportOfficial Support Team
Gotcha. We'll send you a private message to see what we can do here!
- TELUS_Support
The team member you spoke with should have arranged for a Purolator email to get sent to you. Did you check your spam/junk folders just in case?
I have also contacted customer support and the representative has not sent me a Purolator return waybill for the digital box but one for Canada Post.
How can I return the digital box with the Canada Post strike?
- TELUS_Support
We'll send you a private message to discuss this as well, thanks!
