Forum Discussion
Restart Feature not showing on the Live Guide
I just received the new box (VIP5662W) and after installing it, the restart icons on the live guide is not showing. I also checked the Info for the show and clicked on Restart Show but its blank. (a...
Have you tried the online guide, I checked and can restart a show from yesterday. Also On Demand brings up more that can be viewed.
Just checked TV for yesterday guide 10am and restart is available.
Hello. Yes, I tried everything and the restart icon is not available . Thanks
TELUS_SupportOfficial Support Team
Our team would like your account info for their investigation. Please feel free to send us a private message and we can gather your info to pass along to them, thanks.
Hello, i already provided all the details via private message to the telus support team a couple of weeks ago, and he/she said that they will pass the info to the dev team. still waiting for a reply.
- TELUS_Support
We've passed this along to our Optik team for investigation and will report back when we hear any updates!
