Forum Discussion

antosha85's avatar
antosha85
Just Moved In
6 hours ago

Request to Review Internet Offer

Hello,

About two months ago, a TELUS representative contacted me and offered internet service for around $60/month without requiring a Koodo mobile connection. At the time, I told the representative that I needed some time to think about it before making a decision.
Now that I’ve contacted TELUS again to move forward, the lowest offer I’m being quoted is $70/month, which is disappointing considering the previous offer I received.

I’m genuinely interested in joining TELUS, especially because of the fibre service quality, but the pricing difference is significant for me. If TELUS is able to honour or match the earlier $60/month offer, I would be ready to switch and sign up right away.

I would appreciate it if someone could review this and let me know whether there’s any flexibility available.

Thanks!

1 Reply

  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team
    36 minutes ago

    Hi antosha85 - we don't have a sales channel here on the Neighbourhood so we would not be able to help here.

     

    If you have a social media account, please reach out via private message and we will be able to look into this for you. Facebook, Instagram

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