Forum Discussion
Replacing old home telephone wire?
I have VDSL internet on a 50 Mbps plan and I'm only getting 38 Mbps. After checking with my ISP and doing all the testing of my line and modem over the course of a week, I'm pretty convinced my slow ...
Any wiring in the home you would have to hire a electrician or someone that just does low voltage cabling. That being said, It all depends what the incoming line speeds are to the modem. While you may subscribe to internet 50 the line may only be capable of 38-40. (There are many external factors)
You’re close to the speeds. There’s always a plus or minus factor on copper services.
Yeah, I have contacted a couple of electricians and they both said I should call Telus. So I don't know who to contact now.
When my ISP sent a Telus tech out to check the line at the demarc, the tech said it was getting 56 Mbps. So, there's something slowing it down between the demarc and my modem. And it's not the distance.
Phil_Harmonic Just a thought what speed test are you using. I use have used telus or okla and shaw. Sometimes quite a spread on readings. Try it you never know. Does your computer stall during loading. Time of day on copper has an effect on speed.
Outside NIB box
Lines coming in, but it's difficult to tell where, and what they are:
An electrician absolutely should do that. They’re just being lazy as it’s a small job and don’t want to bother.
My attainable rate is 160 on bonded technically but am at 130-140 most days. Which is all i can muster out of a bonded 150 service: There is nothing I can do to squeak out a few more MBps.
I still haven't found anymore electricians to help me. I noticed today that the NIB box on the back of the house is locked. So I am guess any change of the demarc wire would require access to that box.
- Nighthawk
Community Power User
The NIB/Demarc usually is locked. Electricians won't touch it since it's usually Telus' property along with the wire coming in. Running a new wire from that box to the inside of the house would usually have a cost associated with it and while an electrician may be cheaper, they likely won't touch it. Even then, there is no absolute guarantee that will solve the issue either since it's such a short run. Do you have anything else besides the modem plugged into any other phone jack in the house? Alarm system included, even if not monitored.
One thing you didn't mention is whether or not you were connected wirelessly. If you are and the modem is in a bathroom (first time I've ever heard of that), the more walls and floors the wifi signal has to travel through, the more it can slow down.
What modem do you actually have? I'm guessing it isn't one of the Telus ones.
