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Jml78's avatar
Jml78
Neighbour
4 months ago
Solved

Replacement TELUS TV Digital Remote

How did I get one only the slim line 2 shows up to order and it will not do me any good. Do stores carry them or they have to be ordered through support?

  • KHR's avatar
    KHR
    4 months ago

    Hi Jml78​ 

    These remotes have to be ordered through support. While you're waiting on a replacement, you can use the Google Home mobile app to control Android TV devices. 

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  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team
    4 months ago

    Hi Jml78 - the only units left would be the Slimline 2 and the inventory is most likely scarce. You can try calling a store to see if they have any left for sure

  • KHR's avatar
    KHR
    Icon for TELUS Team Member rankTELUS Team Member
    4 months ago

    Hi Jml78​ 

    These remotes have to be ordered through support. While you're waiting on a replacement, you can use the Google Home mobile app to control Android TV devices. 

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