Forum Discussion
weaseal
4 years agoNeighbour
Replace Telus Wi-Fi Hub with something smaller
Hello, Let me preface by saying that I am a fiber newbie. I don't understand even basic terms related for fibre, but I work in tech (software) and can learn. So please go easy on me. We have a T...
- 4 years ago
Do you have just fibre internet or do you have Optik TV as well? If you have Optik, the Telus wifi hub would still be needed. If you don't have Optik, try calling Telus and see if they'll swap it out for an ONT. The ONT, while wall mountable, is still not small. The ONT is the simplest solution and is supported by Telus.
Searching for your own device isn't as easy and isn't newbie territory unfortunately. If there is ever a problem Telus won't be able to troubleshoot it and may charge for a tech to come out if the device you buy malfunctions or is faulty. That's if the device is even able to work in the first place.
Nighthawk
Community Power User
4 years agoDo you have just fibre internet or do you have Optik TV as well? If you have Optik, the Telus wifi hub would still be needed. If you don't have Optik, try calling Telus and see if they'll swap it out for an ONT. The ONT, while wall mountable, is still not small. The ONT is the simplest solution and is supported by Telus.
Searching for your own device isn't as easy and isn't newbie territory unfortunately. If there is ever a problem Telus won't be able to troubleshoot it and may charge for a tech to come out if the device you buy malfunctions or is faulty. That's if the device is even able to work in the first place.
- weaseal4 years agoNeighbour
We do not have TV service, only fibre internet. I'll try calling them about the ONT. Funnily enough, the home had a Telus ONT in it when we moved in, but the fibre install tech took it saying it was not needed.