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weaseal's avatar
weaseal
Neighbour
4 years ago
Solved

Replace Telus Wi-Fi Hub with something smaller

Hello, Let me preface by saying that I am a fiber newbie. I don't understand even basic terms related for fibre, but I work in tech (software) and can learn. So please go easy on me.   We have a T...
  • Nighthawk's avatar
    4 years ago

    Do you have just fibre internet or do you have Optik TV as well? If you have Optik, the Telus wifi hub would still be needed. If you don't have Optik, try calling Telus and see if they'll swap it out for an ONT. The ONT, while wall mountable, is still not small. The ONT is the simplest solution and is supported by Telus.

     

    Searching for your own device isn't as easy and isn't newbie territory unfortunately. If there is ever a problem Telus won't be able to troubleshoot it and may charge for a tech to come out if the device you buy malfunctions or is faulty. That's if the device is even able to work in the first place.