Forum Discussion

neptune's avatar
neptune
Neighbour
3 months ago

Renewal of 2 year agreement

My agreed price is increased by each representative when I call, which is quite annoying. I want immediate intervention by the management. Three weeks ago when I called I was quoted $85. However, on September 17th I was quoted $91.99 before taxes for the same services I had in the previous 2 years, but now I realized that they have also removed my online security package. Now they want to increase the price more if I want to keep the online security software. Who is going to listen? Please call me or email me.

1 Reply

  • El-Eric's avatar
    El-Eric
    Icon for Community Manager rankCommunity Manager

    Hi neptune​ - this forum is focused on peer-to-peer Q&A and it is an anonymous forum so no one here knows who you are.

    Please send us a private message to TELUS_Support​ and we will verify your account and assist you with your billing issue