Renew after two year ends

Great news. Telus loyalty called and resolved the issue to my total satisfaction. It was a head scratcher for sure why the previous support ended with nothing but an alteration to my existing contract. 

For those keeping track, I now have a new two year contract for less than the past two years. Nothing special, it is available for all that ask. They are looking for loyal customers and letting the others pay more.

Kudos to Thomas from Guatemala , I was supposed to get a survey to rate the call, but did not get one.