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T17's avatar
T17
Icon for TELUS Team Member rankTELUS Team Member
8 months ago

Hi! Just checking in with you, were you able to get everything resolved? 

SteveMaxwell's avatar
SteveMaxwell
Friendly Neighbour
8 months ago

I waited until 5pm yesterday for a reply from Telus on the app messages. Nothing heard as of now, so I went into the app again yesterday and arranged a schedule call about 4pm today. 

If only the website My Telus would work properly I would be able to self serve. Imagine, I have a problem renewing my service, one would think that should be welcomed by Telus.

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