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Removal of aerial cables
I'm not a Telus home customer (but am a mobility customer) and do not intent do be. I have old Telus aerial lines running from the pole in the alley to my home and I'd like to know which department t...
Unless you want a charge for a tech to cut the line end at your house, do as TELUS_Support suggested and cut it yourself. The phone line and copper cable run separate from the Hydro lines. Tel is usually two wire side by side where cable is a round wire.
BTW, I just walked by a lot where the old house was removed for new build and there were Tel wires hanging from the line cut as high as one could reach.
Unless you want a charge for a tech to cut the line end at your house, do as TELUS_Support suggested and cut it yourself. The phone line and copper cable run separate from the Hydro lines. Tel is usually two wire side by side where cable is a round wire.
BTW, I just walked by a lot where the old house was removed for new build and there were Tel wires hanging from the line cut as high as one could reach.
On closer inspection, I see which line is which and it turns out there is likely no benefit to cutting the line, because the cable line runs parallel and I need the cable line to remain in place for my internet service, so even if I cut the Telus line I'll still have an overhead line causing the same issue because it can't be removed.
