Forum Discussion
RobG3987
3 years agoAmbassador
Recordings Red Circle 🔴
This should a pinned thread for everyone to keep adding too since it seems to be another ongoing issue with recording flaws. Here is the list of shows currently showing in my recordings that have a R...
- 3 years ago
Hi RobG3987, Grimmt is correct that there's something going on with the metadata where unavailable shows are being shown as recordable. I flagged this about a month ago to the development team and it looks like we just finished testing a new build that should help with this experience. We're aiming to have a new release by the end of the month.
I'm also working on a new thread to showcase the new features that we've launched in the hopes of providing transparency. Please stay tuned!
Grimmt
3 years agoAmbassador
I know: promised "Improving system"
I actually laughed out loud.
I think I figured out why.
Telus collaborated (read out-sourced) their apps with 3SS - a european company specializing in streaming media (i.e. on-demand feeds). The problem is 3SS don't seem to have a handle on the real-time/time-shifted (read PVR) experience.
The reason we are not seeing improvement, I feel, is because Telus is not involved with with in-house development of the application at all. I think they need to feed back our complaints to a 3rd party and have them improve the applications, which will be at the bottom of their to-do list as they are a streaming focused company.
I'm extremely happy with my fibre internet.
I'm ok with real-time TV, unhappy with the TV guides (due to poor metadata), and extremely unhappy with the PVR (due to again metadata, and missing key/critical features).
Telus is in real trouble if they don't get more control over the TV applications. I've already jumped ship with with my cell/mobile, in anticipation of returning to Shaw/Rogers when the the ROI makes sense.
I thought with the investment, quality and reliability Telus had in fibre, they had the upper hand. Why would they do this - such a lost opportunity!
MrSL
3 years agoRockstar
Too funny. I think we are all waiting to leave 😆. After 6 months and zero improvements my patience has run out.
That's an interesting theory on the development. But whatever their excuse, it's shameful we have to put up with this dumpster fire, particularly given the cost.
I too cancelled my cellphone a couple of months after starting as the options to add any data were very expensive. Luckily I transferred all my Shaw email addresses to another account holder before I cancelled.
I agree, the fibre internet is absolutely awesome, 940+ Mbps upload and download - all the time! But I was getting around 650Mbps with my 1Gb plan with Shaw. I will forgo the additional speed for a TV system that actually works...