Forum Discussion
Softrak1
2 years agoNeighbour
Recording US Open Tennis
Hello, How do I make sure I am recording every minute of the US 2024 Open Tennis, regardless of channel it is playing on. TSN is playing it on 3 channels twice a day (early round and Prime Time)....
Softrak1
2 years agoNeighbour
Hello,
Can you tell me where I can find this "All channels" setting in either the app or the set top box? As far as I can tell, the channel is fixed on the one selected to start the series recording. Also, on the app there is only the choices for the time are "Anytime, once per day" (the event occurs twice per day), "Any day around h:hh" (the time shifts depending on the day), and "Any day any time once per day" (Again, it occurs twice).
Events like this need "Any channel, Any day, Any time, Any duration" as an option. If this exists, please tell me where.
- TELUS_Support2 years ago
Official Support Team
We can pass that along to our team for sure. As for further assistance, if those steps didn't work your best bet would be to reach out to our Support team directly for further assistance.