Forum Discussion
Recording cannot be set... TelusTV-21T
Hi Optik-Kate Well, I wasn't going to post any new issues, because, well, what's the point, I haven't seen any improvements other than adding 15 days to the recording retention... But here we go,...
Optik-Kate
TELUS Team Member
TELUS Team MemberHi MrSL I was able to replicate your experience on the guide where the single ep recording cannot be set. However, when I searched for The Lazarus Project in the search bar, I scrolled down to the "show" swimlane and selected The Lazarus Project's thumbnail, I was able to set the series recording from the show page. It shows on my scheduled recording as well!
I will flag the cannot set single ep recording on the guide issue to the team.
Also, to add to Rocky's comment, we did extend cPVR another 15 days, so we're at 75 days now.
Silence is deafening Optik-Kate ... Did your Series Recording start with S2:E1 in your 'Scheduled Recordings' which air's this evening?
- Optik-Kate
You're right, I only see S2E2 in the scheduled recording. I wonder if it will record S2E1 anyway...?
That said, it looks like we have this show as a video on demand, so after it airs, the first episode will become available for viewing within 48 hours!
I like your optimism, but I think you'll agree, if we can't even record a program and we end up having to wait & watch programs once they come on 'demand' then it completely negates the whole recording system.
- If I have to accept a full subscription service that only allows me to watch in real time or VOD,, I can get that thru a IPTV subscription elsewhere and pay MUCH LESS.
We are paying for a tier 1 service from a world class provider and getting NOTHING different than bottom level functionality and support.
Every person on this forum who has an issue should be calling 1-888-811-2323 to complain and demand compensation on our bills until this is resolved, or cancel.
I am sick and tired of this unreliable system and support.
